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Sybill Announcements
May 21, 2023
Nishit Asnani
Supercharge Your CRM Experience with Sybill’s Salesforce Integration: Automated CRM Updates and Enhanced Deal Intelligence for On-the-Ball Sales Teams.

Big news! Sybill now integrates seamlessly with Salesforce and makes sure that your CRM is updated automatically after each call that you take. 

In this blog post (Part 1), we cover how Sybill pushes accurate and relevant call summaries from your customer conversations as Salesforce tasks, attaching them to the right opportunity, account, and contact. 

In Part 2, we'll show how Sybill updates over 20 standard and custom Salesforce CRM fields post-conversation. Say goodbye to hours of manual CRM system updates. Sybill recognizes opportunity context from calls and emails, updating fields from opportunity details to qualification criteria like MEDDICC and SPICED.

Let’s start with Part 1: Salesforce updates with call summaries!

Introduction

Customer Relationship Management tools are as vital to sales teams as Monday morning coffee but can be as daunting as that early alarm. Imagine a typical Tuesday: you, a seasoned sales rep, balancing coffee and a whirlwind of emails, notes, and CRM tasks. While CRMs are central to sales, their complexity feels like a demanding relationship. They promise potential, but navigating them feels like a brain workout before your coffee even works its magic.

From a sales leader's perspective, every morning feels overwhelming. The CRM platform, integral to sales operations, seems more confusing than helpful. You need clear insights into deals but face inconsistent CRM data. Your top-tier team, busy with calls and deals, struggles with manual CRM updates.

The result? Sales efficiency drops and revenue trends become unpredictable.

But life’s about to get a little easier.

Sybill’s Salesforce Integration: Cutting Through the CRM Clutter.

If you're like most sales leaders, you're probably all too familiar with the Salesforce conundrum. An indispensable tool that can be, let's face it, a bit of a bear to manage. And if you're a sales rep, you're likely juggling the high-wire act of closing deals while keeping the Salesforce beast fed.

I get it. We get it. That's why at Sybill, we've decided to step in and make things a lot simpler for you. Our seamless integration with Salesforce is designed to cut through the clutter, automate the mundane, and let you get back to doing what you do best - leading your teams and closing those deals. And all this without the dreaded CRM upkeep hanging over your heads.

Absurdly human yet super objective sales call summaries. Generated automatically minutes after your call. Saving 5+ hours a week. Includes next steps, areas of interest, pain points, and more. 

All of it pushed into Salesforce. A no-touch, hyper-efficient CRM experience while boosting transparency and visibility. Every single call, logged as a task into the right opportunity in Salesforce with accurate and relevant call notes. No need to manually tag the contacts or the companies involved either. 

Sybill generates accurate summaries and follow-up steps based on your sales call

But What’s So Special About Sybill’s Salesforce Integration?

You're right. We're not the first sales enablement tool and won't be the last to bring automated Salesforce updates. But here's what you get with Sybill that you don't get anywhere else:

  • Behavior intelligence: Your CRM updates with Sybill bring the power of body language and non-verbal cues into your deal status. Everything your prospect said and everything they didn’t add up to create an objective and in-depth CRM summary.
  • Hyper-accurate summaries: They read like a human wrote them, with objectivity and nuance. Sybill's CRM updates leave nothing to chance or interpretation.
Call summaries are automatically pushed into Salesforce
Call summaries are automatically pushed into Salesforce

Sybill’s Sales Integration For Sales Leaders: Minimize Revenue Leaks by Always Being in the Know

As a sales leader, you're no stranger to the constant need for visibility into deal progress. 44% of enterprises report losing 10% or more in revenue each year due to poor CRM data. 

But often, the problem is not even about poor CRM data. It's simply that those CRM updates never even happened. It's a usage and adoption problem, even before it becomes an objectivity or accuracy problem. A whopping 82% of sales leaders find that getting their reps to use the sales tools feels like a second job to them.

You don't need that second job. But neither does your team because, in a world where automation and AI are making the strides that they are, manual Salesforce updates simply can't be the biggest of your problems.

With Sybill's Salesforce integration, you gain real-time, objective updates on Salesforce. Without your team having to lift a finger. 

Sybill’s Sales Integration For Sales Teams: Reclaim Your Time, Use it to Do What Matters

Picture this – you've just finished a productive call, you're feeling great, and then you glance at Salesforce. The high fades as you realize you need to manually update every minute detail of the call in 20+ standard and custom fields. Does this sound familiar? I won’t be surprised if it even makes you tear up a bit :)

As a sales rep, you know how time-consuming manual CRM updates can be. The more sales pros I speak to, the more I hear that the biggest roadblock in having productive days at work is the big time sink of CRM updates. Nearly two-thirds of sellers believe they could be more productive and effective if they didn't have to update their CRM manually.

With Sybill's Salesforce integration, the CRM time sink belongs in the past. Our goal is to free you from the chains of manual CRM updates. Imagine engaging with customers, building relationships, closing deals, and getting home sooner instead of battling your CRM.

Sybill automatically summarizes and updates every sales call you make in Salesforce. Key details from your customer interactions, like objections and pain points, are automatically captured and recorded by Sybill. And the best part? This isn't some rough, computer-generated summary (which you've likely tried and discarded). 

Sybill's AI-powered sales call summarization engine and behavior intelligence accurately capture the essence of your conversation. All that's left for you to do is to act on the next steps. It's time to drop the drudgery of manual CRM updates and meet more productive, fulfilling, and meaningful workdays.

Time to Sell, Not Shuffle

Without Sybill's automation superpowers, you are spending a measly third of your time on actual selling. The rest? You guessed it. Shuffling between tools on bloated sales stacks.

A world-class chef wouldn't want to spend more time doing the dishes than cooking up storms. We hear you!

Sybill's Salesforce integration brings out that world-class sales pro in you, giving teams more time to engage with prospects and close deals. It's a breath of fresh air that allows you to get back to doing what you do best - selling.

The Future is Here: A Glimpse into What Lies Ahead for Sybill’s Salesforce Integration

Sybill's Salesforce integration is just the beginning. 

There's a world of possibilities ahead, where sales processes get more meaningful, and deep insights don't just sit in Salesforce to be forgotten. Instead, they are about to get a seat at the grown-ups' table!

Expect even more automation, more intelligence, and a new level of efficiency. 

Future's calling. Stay tuned in! And if you want early access to the end of the era of CRM boredom, click here & sign up. We're going places and excited to take you along!

In Part 2, we will cover the next generation of Salesforce updates from Sybill. 

Sybill automatically fills out your Salesforce custom fields based on all the conversations in a deal.
Sybill automatically fills out your Salesforce custom fields based on all the conversations in a deal.

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Magic Summaries are accurate and absurdly human-like

Save 5+ hours/week with automatic meeting notes that you can reference while following up and enter into your system of record. The magic summary includes the meeting outcome, next steps, conversation starters, areas of interest, pain points, and much more.

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